VALUE PROPOSITION

Our value proposition is centered on providing lasting solutions to the issues directly affecting quality health care delivery in the Nigerian health industry. We aim to provide the most effective solutions at the most affordable prices. In doing this we place emphasis on the following: TECHNOLOGY, PATIENT CARE and ADMINISTRATION

TECHNOLOGY

Our business is powered by an integrated technology platform that allows our operational processes to be nothing short of best International standards. All our information is updated in real time to the cloud thus preventing data loss in any case of disaster. Our machinery are of very high industry standards to give accurate and timely results. They are sourced from top manufacturers in the world like Abbott, ERBA, Helena and GE to mention a few, and they include:

• CT Scan
• Magnetic Resonance Imaging (MRI) Machine
• Digital X-Ray Machine
• Ultrasound Scan/Colour Doppler Machine
• Mammography Machine

PATIENT CARE AND ADMINISTRATION

In B & J Medical Diagnosis we always say “Patients care comes first”. To achieve this we ensure the following:

• Free outdoor pick-up of samples and delivery of results
• Regular training for all provider staff to upgrade existing protocol and skills to meet best practices worldwide
• Regular Patient Satisfaction Survey to measure level of satisfaction and identify areas of improvement
• Annual Monitoring and Evaluation of all our units with selected quality control tools
• Dedicated Research, Development and Strategy unit to ensure our practices are up to date with International practice
• Effective feedback mechanism from our patients
• Regular health education to our patients
• Dedicated and efficient customer contact center
• Regular discount schemes to encourage savings on our health services